Be Part of an Incredible Team
At Potomac Eagle, we’re always looking for bright individuals who are passionate about giving our passengers the best experience they could ever ask for. See below for details on our current open positions, and apply today to be part of the Potomac Team!
Guest Services Associate
Responsible for providing a range of routine customer service and support to patrons, including reservations, tickets, gift shop, and information requests; operate computer-based reservation system, including accurate data entry and credit card processing; knowledgeable of all sales promotions and special events; knowledgeable of all policies and procedures regarding guest services (i.e. train amenities, accessibility, etc.); provide courteous and timely response to customers for train schedule and other tourist information; promote PE events and local tourism destinations; operate ticket office window; process payments via cash, check, and credit cards; prepare daily sales financial settlements; maintain accurate cash register drawer and receipts; receive and display merchandise and/or equipment in accordance with established policies and procedures; ensure that stock levels and displays are in accordance with established standards; inspect equipment and facilities to ensure customer and employee safety; may create displays and assist in designing marketing campaigns; other duties as assigned.
High School Diploma or GED;
Customer service experience;
Cash register/credit card machine operations;
Must be able to lift a minimum of 50 pounds
Ability to stay on task and take initiative;
Excellent telephone skills;
Able to give accurate directions to guests;
Positive attitude and teamwork skills;
Knowledge of local area/events a plus;
Willingness to work a flexible schedule, including weekends and evenings.
Please send the completed application to firstname.lastname@example.org or drop off at 149 Eagle Drive, Romney, WV during office hours.
Potomac Eagle Scenic Railroad has a Zero Tolerance Drug & Alcohol Policy.
Potomac Eagle Scenic Railroad is an Equal Opportunity Employer.